Frequently Asked Questions

Luna Glow offers a range of products specially designed to improve female well-being, with a focus on menstrual pain relief, cycle regulation, and general comfort.

For everyone. Dry, damaged, colored, curly or natural hair: our formula nourishes and brightens without ever weighing it down.

Yes. Each product is dermatologically tested and meets the strictest European standards.

Never. Our products are vegan, cruelty-free, sulfate-free, silicone-free, and paraben-free.

Store it away from heat and direct sunlight to preserve the purity of the active ingredients.

Our products do not contain controversial ingredients. However, if in doubt, we advise you to seek the advice of a healthcare professional.

You can easily place an order on our site by browsing through our catalog, adding your favorite products to your cart, and then following the payment instructions.

Delivery times vary depending on your location. Generally, orders are shipped within 24 to 48 hours on business days.

If your order hasn't shipped yet, yes! Send us a message as soon as possible via our Contact page or directly at [your email address/customer service]. If the package is already on its way, we'll discuss the available options together.

Currently, our products are exclusively available online on our website. This allows us to offer you competitive prices and deliver directly to your home.

Nothing could be simpler:

1. Rinse with cold water immediately after use until the water runs clear.
2. Machine wash at 30°C , in a washing bag if possible.
3. Air dry , definitely no tumble dryer or heater!
   No need for fabric softener or bleach: this could affect absorbency.

• Wellness oil : Store at room temperature, away from light and moisture. Close the cap tightly after each use.
• Silk Softness Scrub: Keep closed in a cool, dry place. Avoid direct contact with water to avoid altering the texture.

Make the request via the request form or by sending an email to contact@lunaglow.fr

Yes, we offer a flexible return policy. If you are not satisfied with your purchase, please contact us within 14 days of receipt to arrange a return.

We do everything to simplify your experience. Contact us and we will offer you the most suitable solution.

You can contact us via our contact form on the website, or by email at contact@lunaglow.fr. We strive to respond to all requests within 24 hours.

By subscribing to our newsletter, you will receive exclusive offers, wellness tips, and be the first to know about new products and special promotions.

Yes. Our team is available to advise you on the optimal use of our products and to answer all your questions.